About Us
We are Pelsall village surgery in the centre of pelsall village. Our mission is to improve the health and wellbeing of patients in our area through the provision of high quality, readily accessible, General Practice services.
We will continue to invest in our practice staff, diversifying and developing our staff’s skills and knowledge base to ensure that we have a skilled, resilient and adaptable work force to meet the needs of our local patients and community.
We aim to support the development through a greater understanding and treatment of disease through proactive engagement with research projects, learning and teaching.
Our Values
We are caring
Our patients are at the heart of all that we do and all that we try and do.
We respect and value everyone by engaging with the local community and local resources where possible, we celebrate peoples’ differences and provide equality of opportunity for all without discrimination or prejudice
We are innovative
We constantly review the service we provide and welcome patient feedback.
We use all available resources and technology to provide the best service we can.
We nurture innovation, lead on learning and development.
We are professional
We strive to achieve the highest level of medical care for our patients and responsive to medical needs both for the individual and for the community as a whole. We maintain our professional learning and follow guidelines provided by our colleagues in the NHS and co operative organisations.
We are accountable
We ensure we take responsibility for our actions and are open and transparent to the people who are registered with our practice.
We are fair
We are consistent in the way we deal with people, both patients and staff, we are show consideration, compassion by being patient and understanding valuing each person as an individual.